Right of withdrawal
As a consumer, you can withdraw from a repair order placed online within 14 days (Austrian Distance and Off-Premises Contracts Act, FAGG). The German version is binding.
Last updated: [MISSING: date]
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us ([MISSING: company name, address, phone number and email]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Start of the repair and expiry of the right of withdrawal
The workshop only starts the repair before the withdrawal period ends if you expressly request it. Your right of withdrawal expires once the repair has been fully performed, if before it started you expressly agreed and acknowledged that you lose your right of withdrawal once the contract has been fully performed (§ 18(1)(1) FAGG). [MISSING: when and how this consent is obtained]
Your item after a withdrawal
[MISSING: return or collection of the item after a withdrawal and who pays for it]
Withdrawing online
[MISSING: withdrawal function on the website, if required by law]
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.) – To [MISSING: company name, address and email]: – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*): – Ordered on (*): – Name of consumer(s): – Address of consumer(s): – Signature of consumer(s) (only if this form is notified on paper): – Date: (*) Delete as appropriate.