One more question?

You can request repairs for clothing, shoes, bags and umbrellas. Examples include loose seams, damaged zips, worn soles, torn bag handles and broken umbrella ribs. Your details help determine which repair suits your piece.

Choose a category, upload photos and describe the damage. Then select suitable repairs, choose shipping or drop-off and enter your contact details.

Upload one to five photos per piece. Include an overall view and clear close-ups of the damage. JPEG, PNG and WebP files are supported, up to 8 MB each.

No. Catalogue prices are an initial guide. The material, condition and extent of the damage can affect the work involved. Only the workshop’s quote is binding.

No. Nothing is charged when you submit your request. Payment is intended to take place only after you accept a binding quote.

When requesting a repair, choose shipping within Austria or an available drop-off location. The locations offered depend on your repair category.

The catalogue shows a typical turnaround in working days. The exact time depends on your piece and the workshop and is set out in the quote. Shipping time may be additional.

Yes. You can select several suitable repairs for the same piece. The estimate is calculated from your selected repairs. Describe the individual areas of damage and show them in your photos.